At CHN, we care about what you think. Use the following routes to send us your feedback.
Contact the benefits manager within your organization.
OR
Write to CHN Customer Service
- For appeals, complaints, or grievances, please be specific.
- Supply the provider name, address, telephone number if available or any other identifying information.
- Give a detailed description of your concern/issue.
The Customer Service Department will acknowledge receipt of your verbal or written inquiry.
You will be informed of the outcome in writing or via telephone.